Legal
Refund Policy
Last updated: 1 October 2026. This policy is under legal review and may be updated.
The short version
If we don't deliver what we promised, you get your money back. If we have already delivered it, the order is not refundable.
30-day money-back
If you paid us and we have not yet done the work, you can ask for a refund within 30 days of your payment and we will refund 100% of what you paid.
When no refund applies
Once we have delivered what your package promised, there is no refund. For example: a client pays $339 for a Wyoming LLC, and we have already delivered the Articles of Organization and the EIN. A refund request after that point will not be accepted, because the service has been provided.
48-business-hour filing guarantee
We file your LLC within 48 business hours of receiving your complete details. If we miss this window, we refund your filing fee.
The 48 business hours start once we have your payment and all the information we need to file.
Things outside our control
- State, IRS and Companies House processing times, which begin after we file.
- Delays caused by missing, incorrect or late information from you.
- Decisions made by banks, payment providers or government agencies, such as rejecting an account application.
How to ask for a refund
Email support@nextonincorp.com or message us on WhatsApp (Mon–Sat, 10AM–7PM IST).
Include your name, the email or phone number you used to order, and the package you bought.
See also our Terms of Service.
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